Reliable.
Safe Support.
With You From The Gate.
Prison Resettlement Support That Changes Lives
The First 24 Hours After Release Can Change Everything.
We Make Sure They Change For Good.
ITS CIC delivers essential transport and resettlement assistance for young adults aged 18–30 departing London prisons.
Â
We provide a consistent presence at the gate and dedicated guidance throughout the first 72 hours of their new journey.
Gate to Destination
We collect the young person from the prison gate on their day of release and transport them directly to their first destination — probation appointment, supported accommodation, home address, or youth justice service. No delays. No uncertainty. Safe arrival confirmed.
​
Orientation & First-Day Support
We don't just drop them off. We stay. Our mentor guides the young person through their first hours — orientation to their new environment, explanation of expectations, and a calm, consistent presence during the most disorienting moment of their transition.
​
Connection to Services
We make sure the young person is physically connected to the services they need: probation check-in, benefits support, accommodation induction, ID registration, and GP registration. We hand over to the receiving professional and confirm safe arrival to the referring agency.
What We Provide
   Core Service (included in every referral)
​
-
Release-Day Transport & Escort: Collection from the prison gate on the confirmed day of release. Escorted transport in a safe, appropriate vehicle. Journey to probation appointment, supported accommodation, or home address. Trusted adult present throughout.
Â
-
Welfare & Orientation Support: Trauma-informed, calm first-contact. We meet the young person where they are — emotionally and practically. We explain what happens next, answer their questions, and help them feel less overwhelmed at the most vulnerable moment.Â
​
-
Safe Arrival Confirmation: We do not leave until we know they are safe. Formal handover to the receiving professional, key worker, or accommodation provider. Written confirmation of safe arrival sent to the referring caseworker, YOT officer, or probation worker within the hour.
​
-
Pre-Release Planning Coordination: We work with your team before the release date. We confirm destination, transport logistics, appointment times, accommodation arrangements, and any specific safeguarding considerations — so release day runs without surprises.
The Evidence Is Clear
"The immediate post-release period is the highest-risk window for recall, crisis, and harm."
"Effective through-the-gate support is the single most impactful intervention for reducing short-term reoffending."
The need is not in question. The gap in provision is not in question. What has been missing is a specialist, young adult-focused service that is there at the gate, every time, with the right people. That is what we are here to provide.
80%
80% of all offending in England and Wales being reoffending
£18bn
Reoffending costs the economy £18bn every year
13,193
From January to March 2026, 12,977 people were released from prison and 13,193 people were recalled.